Privacy Policy

Data Controller

Katie Donnelly

ICO 

Registration reference ZB717179

At Monkey Bear Complex Care Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilise our services. By accessing our website, you agree to the practices described in this policy.

Information We Collect

We may collect personal information from you in various ways, including when you:

- Visit our website

- Fill out a form

- Subscribe to our newsletter

- Contact us via email or phone

The types of personal information we may collect include, but are not limited to:

- Name

- Email address

- Phone number

- Address

- Information related to your child’s health or care needs

How We Use Your Information

Monkey Bear Complex Care Ltd. may use the information we collect for the following purposes:

- To provide and manage our services

- To communicate with you regarding your inquiries or requests

- To improve our website and services

- To send periodic emails related to your care or our services

- To comply with legal obligations and protect our rights

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined below:

- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep your information confidential.

- Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property, or that of others.

- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have the right to:

- Access the personal information we hold about you

- Request correction of any inaccuracies in your personal information

- Request deletion of your personal information, subject to legal obligations

- Opt-out of receiving marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

Monkey Bear Complex Care Ltd. reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Monkey Bear Complex Care Ltd.  

54 Southbank road,

Coventry

CV61EX 

Monkeybearcomplexcare@outlook.com 

07805283621 

Thank you for trusting Monkey Bear Complex Care Ltd. with your information. We are committed to ensuring your privacy and providing you with the highest quality care.

Katie Donnelly

Director